Privacy Policy

Effective Date: March 31, 2026

Welcome to XtremeErotika (https://xtremerotika.co.uk). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our store and purchase our premium wellness products.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view.

When you make a purchase, we collect:

• Contact Information: Name, shipping address, and email address.
• Payment Information: Processed securely via encrypted gateways (we do not store full credit card numbers on our servers).
• Order History: Details of the products you have purchased to provide customer support.

2. How We Use Your Information

We use the information we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

• Communicate with you regarding your order.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services (only if you have opted in).
• Discreet Shipping: We use your address specifically to facilitate our neutral, unbranded packaging process to ensure your privacy.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your Personal Information, as described above. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information on their legal privacy page.
• Shipping Couriers: We share your name and address with our delivery partners to fulfill your shipment.
• Analytics: We use tools like Google Analytics to help us understand how our customers use the Site.

4. Discreet Billing & Privacy

To protect your confidentiality, charges on your bank or credit card statement will appear under a neutral descriptor, such as "ERKT WELLNESS", rather than our full website URL or specific product names.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a European or UK resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

8. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@erotikawellness.com or by mail using the details provided below:

XtremeErotika
C M L Associate House,
Brinksway Trading Estate,
Unit 17B, Stockport,
SK3 0BZ,
United Kingdom

Company Number: 14833400